Service hotline and telephone advice:

If you have any further questions, please call us personally at:

+49(0)1520/8269330

Tuesday and Thursday from 11:30 to 12:30.

Payment and invoice

What payment methods are available?

You can pay in advance, by credit card, Klarna invoice, installment purchase, or PayPal. If you choose the "prepayment" payment method, please transfer the due amount. The goods will be shipped after receipt of payment.

Where is my bill?

After completing your order, you will receive an order confirmation by email.
Simply click on the green button in the email that says “Download your PDF invoice.”

Why can't I download my invoice?

If this is the case, please try again with a different browser, such as Mozilla Firefox, Google Chrome, Microsoft Edge, Internet Explorer, Safari or similar.

Where can I find the bank details for a transfer?

You can find our bank details on your order page, which you will also receive via email after your purchase, as well as on your invoice.

How do I order tax-exempt as an EU B2B customer?

Since the 2021 EU tax reform, we are unfortunately no longer able to offer our EU B2B customers the option of automatically creating a tax-free intra-community delivery in our shop. Please contact us directly at info@teemana.com.

Shipment

How long does shipping take and how is it shipped?

Within Germany:
We offer reliable and fast delivery for all shipments with DHL and Deutsche Post, including tracking updates. Unfortunately, we have no control over DHL, and delays can sometimes occur.
Shipping usually runs smoothly, so you'll receive your order within 1-3 days. If you don't receive your order more than a week after placing your order, please send us an email so we can investigate.

International Shipping:
Shipping abroad is carried out, depending on the weight, via Warenpost international or DHL Paket.
Delivery time within the EU is usually 5-10 days.
Outside the EU, delivery times may take up to 3 weeks or longer, depending on the destination.

You can find our average delivery times here:
https://teemana.com/pages/versandarten

Is there shipment tracking?

You will receive a tracking number via email for all orders.

You will receive this shipping confirmation email as soon as the shipment is scanned by the post office.
For parcels and international shipments, this happens immediately upon delivery. For goods mail within Germany, it only happens at the distribution center.

Information about the products

What is the difference between broken (leaf cut) and ground (powder)?

The only difference is that Artemisia annua or Moringa Leaf cutting are the dried leaves of the plant, while Artemisia or Moringa leaf powder the same dried leaves are pulverized using a grinder.

Artemisia leaf powder is ideal as cosmetic raw material , while Artemisia leaf cuttings are preferred as Incense is used.

There are no differences in the ingredients/components.

How is Artemisia annua used?

1. Use as a cosmetic raw material:
According to the CosIng database of the EU Commission (Regulation (EC) No. 1223/2009 on cosmetic products) CAS No.: 84775-74-6 | EC No.: 283-903-4

2. Use as a chemical raw material:
According to CLP Regulation (EC) No. 1272/2008 and the C&L Inventory of ECHA (European Chemicals Agency).

3. Use as incense (traditional use):
When burned, the dried herb develops a slightly bitter, sweet and spicy scent that is described as clarifying and grounding.

Directions:

• Use a fireproof bowl or incense burner with sand or clay base.
• Light a charcoal and let it glow completely.
• Add a small amount of the leaf cuttings/leaf powder to the glowing coal.
• The rising smoke unfolds the aromatic properties.
• Ventilate the room well after smoking.

A notice:
Not intended for ingestion. Not a food.
Since Artemisia annua is a purely natural product, there may be slight differences in appearance and fragrance.

What is special about the Teemana special breed?

Starting in 1996, we worked with scientists from different countries to offer a consistent, reliable Artemisia annua product .

This resulted in a special breed of annual mugwort, which free from any genetic manipulation and is not a hybrid form.

The big advantage: It contains up to 20x higher content of ingredients than most wild forms of the Artemisia annua plant. Furthermore, it does not have any flowers at the time of harvest in late autumn, which makes it a very allergy-friendly subspecies and is particularly advantageous when used as a cosmetic raw material.

This " masterpiece of the green treasure chest" is available exclusively from us.

How is the price calculated?

Ensuring Artemisia annua products meet high quality standards requires a great deal of effort.

It is therefore hardly surprising that the price of high-quality products is adjusted accordingly and that comparatively cheap products cannot possibly meet the same quality standards.

For example, a field worker in Germany earns about 100 times more than a picker in Northeast India. For the price we pay our German farmers for 1 kilo of Teemana production, we would get 150 kilos of (brown) wild form produce from Asia.

What distinguishes common mugwort from annual mugwort?

The annual mugwort (Artemisia annua) and the common mugwort (Artemisia vulgaris) are two remarkable plants from the daisy family.

The leaves of the annual mugwort are finely pinnate, which gives them a delicate, graceful appearance Its color is deep green. The leaves of the common mugwort are wider and larger.

The most important difference is that the annual mugwort (Artemisia annua) in contrast to the common mugwort has a high proportion of secondary plant substances contains. Neither is considered food.

Where and how can you buy Artemisia annua plants?

Artemisia annnua anamed plants, for non-commercial purposes only, are sold and shipped in April/May by only one manufacturer and can be ordered via their homepage or by email.

Where are the products grown?

Our Artemisia is Harvested and bottled exclusively by certified producers and according to the highest quality standards in Germany.

Tractors are usually used for the usual harvest in Europe, resulting in a significant amount of "weeds." Our leaves are carefully and meticulously stripped by hand by our growers and then processed gently to preserve the many valuable ingredients and thus offer you a product of the highest possible quality and purity .

In contrast to the usual Herba quality, which consists of mechanically chopped plant parts and usually contains 80% empty stems, our product is also much more concentrated .

Moringa Oleifera Grows in tropical and subtropical climates. Our Moringa comes from Anamed fields in Cameroon.
The Moringa is packaged and ground in Germany.

Euphorbia hirta is also a tropical plant. We obtain our Euphorbia hirta through wild collection by our employees in the bushland of Tanzania and Congo. Euphorbia hirta is packaged in Germany.

Eucalyptus maidenii Grows in tropical and subtropical climates. The leaves are picked by our project partner in the highlands of Malawi and packaged in Germany.

Lemongrass comes from our farms in Malawi and Sri Lanka and is packaged in Germany.

Which parts of the plants are packaged and sold?

We only carefully strip the leaves of the plants by hand and then dry them.
There are no stems or flowers in our products!

How can I preserve Artemisia annua?

Our leaf-cut products (formerly "broken") are extremely dried, which is the only reason they can be frozen. To do this, wrap the bags in a layer of aluminum foil (to preserve the essential oils) and another plastic bag, then freeze. Thaw unopened before consumption to prevent condensation from entering. The products we currently supply will then have a shelf life of at least five years at -18 degrees Celsius.